Mumbai: With the country under lockdown, vehicle makers have extended the free services which were scheduled during this period as well as extended the warranties which will end during the lockdown to support their customers.
Tata Motors, Maruti Suzuki, TVS Motor, Yamaha, Volkswagen and Hyundai have so far announced that the free services scheduled during the lockdown period will be honoured in succeeding months, while warranties expiring during this period will also be similarly extended.
Many automakers also extended roadside assistance facilities considering that mechanic shops might be closed due to the lockdown.
The country’s largest carmaker Maruti Suzuki on Monday said that the warranties and free services which were scheduled to end between 15 March and 31 April will be extended till June 30. Similarly, Tata Motors extended those falling between 15 March and 31 May till 31 July.
“In light of the Central Government imposed lockdown due to the COVID-19 outbreak and the resultant inability of our customers to avail maintenance & repairs, as part of their vehicle’s warranty policy, Tata Motors has decided to extend the last date,” said Subhajit Roy, Head Customer Care (Domestic and International Business), Tata Motors.
Volkswagen gave similar extension till 31 July for free services and warranties ending between 22 March and 15 May. Meanwhile, TVS Motor Company extended all free services and warranties that ended in March and April till June. Hyundai Motor India announced a two-month extension.