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LIC adopts Google Cloud for digital platform

LIC Housing Finance Ltd. has partnered with Google Cloud to host its next-generation digital mobile platform which is expected to better serve the needs of home loan applicants.

The new mobile application will enables LIC Housing Finance to reach a broader audience of customers it will also fasttrack the loan process by assessing the eligibility of each applicant online. It will reduce the lengthy paper-based loan application process.

Siddhartha Mohanty, MD & CEO of LIC Housing Finance, said, “The new app will enable us to speed up the entire process of granting loans to new applicants as well as facilitate the services being availed by the existing beneficiaries. Working with Google Cloud, we have the ability to scale automatically to handle peak customer loads securely, and serve the needs of our customers nationwide.”

LICHFL home loan app is built on a microservice-based architecture that runs on Google Cloud Kubernetes Engine. The app also features an interactive chat application built on Firebase and DialogFlow that enables LIC Housing Finance to respond to loan queries from customers, with security managed by Cloud Armour.

Kamolika Peres, Director of Sales, Google Cloud in India, “The advanced features and reliable performance of the app will enable LIC Housing Finance to engage a new generation of customers across India, and provide greater convenience and choice for home loan applicants.”

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Banking/Finance-Industry-Economic Times

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