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Broadband firms agree automatic compensation

Broadband firms agree automatic compensation

Business
Broadband and landline providers have agreed a new system of automatic compensation when customers suffer poor service, the telecoms regulator has announced.Ofcom said that issues such as slow repairs and missed appointments would result in money back from the company responsible, without it having to be claimed.It calculated the change would bolster levels of redress to customers - including many small businesses - by 900% because compensation was currently only paid in about one in seven cases.The watchdog's plan contains set compensation levels for certain failures. They include £25 for an engineer missing an appointment or failing to give 24 hours' notice of a cancellation, and £5 for each day missed through delays to a new contract.But Ofcom cautioned that it would be at least 15 mont
House and Senate agree: The adoption tax credit stays

House and Senate agree: The adoption tax credit stays

Finance
What's in the GOP proposed tax planBoth the House and Senate agree: The adoption tax credit is off the chopping block. Republican Senators introduced their tax overhaul Thursday afternoon and it preserved the adoption tax credit, according to initial materials from the Senate Finance Committee. Last week, House Republicans introduced its 429-page tax overhaul that included repealing the credit. But Ways and Means Committee Chairman Kevin Brady offered an amendment on Thursday that would preserve the credit. Related: What's in the Senate Republicans' tax bill Adoption advocates breathed a sigh of relief at the change. Denise Bierly, a family attorney, is set to finalize her daughter's adoption by the end of year. She said the news gave her a sense of justice. "I had this rather guilty f...
Diego Costa: Chelsea agree terms with Atletico Madrid to sell striker

Diego Costa: Chelsea agree terms with Atletico Madrid to sell striker

Sports
Chelsea have agreed terms with Atletico Madrid for the transfer of striker Diego Costa back to the Spanish club.The move, which will be completed in January, is subject to the agreement of personal terms and a medical.Atletico said the 28-year-old, who left the club to join Chelsea in 2014, would have a medical in the next few days.Spain international Costa has not played for the Blues this season, and spent much of August in his native Brazil.He cannot be registered as a player for the La Liga outfit until January, when the club's transfer window ban comes to an end. The two teams play each other next Wednesday in the Champions League.Brazil-born Costa joined Chelsea from Atletico for a reported £32m three years ago.He scored 58 goals in 120 appearances for the Blues, including 20 in the
Tata and ThyssenKrupp agree steel merger

Tata and ThyssenKrupp agree steel merger

Business
India's Tata Steel and German rival, Thyssenkrupp, have taken the first step towards merging their European steel operations.The tie-up will lead to job losses, to be shared between the two companies. The deal would create Europe's second-largest steel group, after ArcelorMittal.The two companies have been in negotiations since last year, when Tata scrapped plans to sell off its UK operations. The firms have signed a memorandum of understanding that proposes a 50/50 joint venture, leading to annual cost savings of up to 600m euros (£533m; $ 720m).Possible job lossesThe two partners expect the move will require a reduction in workforce of about 4,000 jobs, with half coming from administration and half from production.The job losses will be shared evenly between the two companies. In
Baltimore Ravens, WR Jeremy Maclin agree on two-year deal

Baltimore Ravens, WR Jeremy Maclin agree on two-year deal

Sports
June 12 (UPI) --Joe Flacco has a new target in Baltimore after the Ravens agreed to a two-year deal Monday with Pro Bowl wide receiver Jeremy Maclin.The team announced that Maclin has passed his physical and will fly to Baltimore Tuesday to officially sign the contract. Maclin, 29, had dinner with wide receivers coach Bobby Engram and met with coach John Harbaugh before making the decision.Terms of the contract have not yet been reported.He watched the NBA Finals with several Ravens players at Tony Jefferson's house, according to the Ravens' team website."Yo @jmac___19 you know what to do," Jefferson tweeted Monday morning.Sources told MMQB's Albert Breer last week that the New York Jets were in trade discussions with the Ravens and other teams regarding Eric Decker.ESPN reported that the ...