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Hotel booking sites probed by consumer watchdog

Hotel booking sites probed by consumer watchdog

Business
Hotel booking sites are to be probed by the UK's competition watchdog to see if consumers are being misled by them.The Competition and Markets Authority is concerned that rather than helping consumers, the sites might actually be making it more difficult for them.The CMA said it was "concerned about the clarity, accuracy and presentation of information on sites".The investigation will examine areas such as hidden charges, search results, and discount claims.Leading booking sites include Expedia and Booking.com. In a statement, booking site Trivago, which is majority owned by Expedia, said: "Trivago will work with the CMA to explain the benefits it delivers to consumers looking for their ideal hotel."Booking.com said it would not be commenting at this time.According to the CMA, about 70% of...
More business travellers are booking their own trips

More business travellers are booking their own trips

Finance
A friend of Gulliver’s recently received some devastating news, in the form of a change to company policy. No longer would he and his co-workers be able to book their own flights and file for reimbursements. Instead, the firm would buy all employees’ plane tickets from the start.On the face of it, this is a convenient change. It saves staff time by ensuring that they do not have to fill in tedious expense forms. But many business travellers may not see it that way. A study from Phocuswright, a travel-research firm, finds that more and more employees are booking their own travel and filing for reimbursements. Sometimes doing so allows for a better itinerary: travellers can avoid annoying layovers and airlines for which they reserve particular ire. Sometimes, if they are feeling generous tow