Monday, October 25News That Matters
Shadow

Tag: compensation

Ofcom broadband compensation scheme in record payout

Ofcom broadband compensation scheme in record payout

Technology
A record £20.7m in compensation was paid to broadband customers who used a new scheme to complain about their service in the last six months of 2019.The scheme, which does not necessitate formal claims, paid out for delays in repairs and setting up new connections and missed appointments.Ofcom said just £8m was paid to customers in the first six months of 2019, before the scheme was introduced. Yet 85% of customers were reportedly satisfied with their broadband service.The watchdog's annual report showed Plusnet customers to be the most satisfied with their broadband - and TalkTalk users the least.Nine in 10 mobile mobile customers said they were happy with their phone service.Tesco Mobile users reported higher-than-average satis...
Harvey Elliott: Fulham reportedly seeking £7million in compensation for Liverpool starlet

Harvey Elliott: Fulham reportedly seeking £7million in compensation for Liverpool starlet

Sports
Fulham are understood to be chasing compensation from Liverpool for teenager Harvey Elliott, with an impasse between the clubs over his value set to be resolved by tribunal. Elliott, 16, made his full debut for Liverpool on Wednesday night in their Carabao Cup triumph over MK Dons after completing his move to Anfield earlier this year. Getty Images - Getty Elliott did not look out of place in Liverpool’s first-team No fee was agreed for the forward when he left Craven Cottage and no talks are taking place between the clubs to belatedly broker an agreement. He rejected a Fulham scholarship in order to end his schoolboy association with the club in June which led to a battle for his signature. European giants Real Madrid and Paris Saint-Germain were th...
Boeing takes $5bn compensation hit over 737 MAX crashes

Boeing takes $5bn compensation hit over 737 MAX crashes

Business
Boeing is taking a $ 4.9bn (£3.9bn) charge to compensate airlines following the prolonged grounding of the 737 MAX fleet after two crashes.The crisis-hit firm said lost sales, reduced production and the compensation payments it was expecting to hand over to date would cost it $ 6.6bn (£5.3bn). The sum does not include any provision for lawsuits expected to be filed by the families of those killed. Boeing boss refuses to quit after two deadly pl...
South Korean court orders compensation to Sewol ferry survivors

South Korean court orders compensation to Sewol ferry survivors

World
SEOUL, Jan. 14 (UPI) -- A South Korean court ordered the government and a ferry company to compensate survivors of a 2014 ferry sinking for their mental suffering. The Suwon District Court ruled Monday in favor of 20 victims and their family members in their compensation lawsuit against the South Korean government and Cheonghaejin Marine Co., the operator of the Sewol ferry. The court acknowledged that the government and the ferry operator were negligent in their rescue operations and caused survivors to experience severe psychological stress in the deadly ferry sinking that killed 304 passengers, mostly high school students on a school trip. A total of 172 passengers were rescued from the ferry, which capsized off South Korea's southern coast on April 16, 2014. The government and the sh...
Enforcement action against Ryanair over rejected compensation claims

Enforcement action against Ryanair over rejected compensation claims

Business
The airline regulator has begun enforcement action against Ryanair for refusing to compensate passengers for strike disruption. The UK's Civil Aviation Authority (CAA) - which is no stranger to disputes with the no-frills carrier - said its decision followed the company's move to terminate its working relationship with a body designed to resolve customer complaints.The watchdog said widespread strikes involving Ryanair workers over the summer were not "extraordinary circumstances" and were therefore not exempt from EU compensation rules, as the airline had argued. Image: Ryanair boss Michael O'Leary has been working to improve industrial relations within the company The company was hit by a series of walkouts by p...