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Tag: Complaints

Piers Morgan’s Meghan comments break Ofcom complaints record

Piers Morgan’s Meghan comments break Ofcom complaints record

Entertainment
Getty ImagesPiers Morgan's comments about the Duchess of Sussex on Good Morning Britain have attracted a record number of complaints to TV regulator Ofcom.Some 57,000 complaints have been made about the show's coverage of the Oprah Winfrey interview on 8 and 9 March.On 9 March, Morgan said he "didn't believe" a word Meghan had said. He left the ITV programme later that day.The total of 57,121 complaints is 12,600 more than those made over a race row on Celebrity Big Brother in 2007.The duchess herself is among those who have complained to the watchdog.Morgan responded on Twitter: "Only 57,000? I've had more people than that come up & congratulate me in the street for what I said. The vast majority of Britons are right behind me."Ofcom, which has regulated British TV since 2003, has alr...
Service complaints by bank customers rise 57 pc to over 3 lakh: RBI report

Service complaints by bank customers rise 57 pc to over 3 lakh: RBI report

Finance
Mumbai: Consumer complaints about banking services jumped 57 per cent to 3.08 lakh for the year to June 30, 2020, the Reserve Bank said on Monday. In its annual report on Ombudsman Schemes, the central bank said over a fifth of the complaints were about services at ATMs or with debit cards, followed by mobile or electronic banking at 13.38 per cent. Non-observance of Fair Practices Code (FPC) was at third place. Complaints received regarding credit cards, failure to meet commitments, levy of charges without notice, loans and advances and non-adherence to the Banking Codes and Standards Board of India (BCSBI) norms increased this year as compared to previous year. The number of complaints pertaining to 'Direct Sales Agent (DSA) and recovery agents' increased from 629 complaints in 2018-19 t...
Black Lives Matter routine on Britain’s Got Talent sparks complaints

Black Lives Matter routine on Britain’s Got Talent sparks complaints

Entertainment
A Britain's Got Talent dance performance inspired by the Black Lives Matter movement has sparked hundreds of complaints to Ofcom.The routine by Diversity, previous winners of the show, was performed by the troupe on Saturday evening. Led by Ashley Banjo, a temporary judge this series following Simon Cowell's departure due to a broken back, the performance saw a white police officer kneel on him, echoing the killing of unarmed black man George Floyd, while other dancers performed with riot shields. So much to say... But I’ll Just let the performance talk. Thousands of messages of Love and support - Thank you 🖤 For the thousands of messages of hate and ignorance - Thank you. You highlight exactly what needs to change. Sending nothing but love to you all 🙏🏽🇬🇧 #Div...
Coronavirus: Ofcom assesses Eamonn Holmes 5G comments after complaints

Coronavirus: Ofcom assesses Eamonn Holmes 5G comments after complaints

Entertainment
TV regulator Ofcom has said it is assessing comments made by presenter Eamonn Holmes about 5G technology and coronavirus "as a priority".The watchdog has received 419 complaints about remarks he made on ITV's This Morning on Monday.He cast doubt on media reports refuting the myth that 5G causes the virus "when they don't know it's not true".On Tuesday he said there's no link, but that many are "looking for answers and that's simply what I was trying to do".The theory linking coronavirus with 5G - which is used in mobile phone networks and uses signals carried by radio waves - has led a number of phone masts to be set alight or vandalised. Holmes made his original remarks in a segment with the programme's consumer editor Alice Bee...
‘Obscene’ 18-month delay for DWP complaints

‘Obscene’ 18-month delay for DWP complaints

Business
People with the most serious complaints about the Department for Work and Pensions (DWP) have to wait 18 months before their cases are investigated.BBC Radio 4's Money Box has also learnt that nearly two-thirds of investigations miss their target of being cleared within 20 weeks.One man in dispute with one of its agencies called the delay "obscene".The DWP said it understands "the impact that waiting for an investigation can have on people and their families."The most common complaints to the DWP include things like a failure to follow proper procedures, excessive delays and poor customer service.Alan, who did not want his real name used, said he faces nearly a four-year wait in total before his case is resolved.He first complain...