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Banning out-of-hours email ‘could harm employee wellbeing’

Banning out-of-hours email ‘could harm employee wellbeing’

Technology
Banning staff from accessing their work emails outside office hours could do more harm than good to employee wellbeing, a study suggests.University of Sussex researchers found while a ban could help some staff switch off, it could also stop people achieving work goals, causing stress.Companies are increasingly curbing email use to tackle burnout. France has even legislated on the issue.But human resources body CIPD said it agreed with the university's findings. According to the research, strict policies on email use could be harmful to employees with "high levels of anxiety and neuroticism". How do you tackle stress in the workplace? 'I lost my job because of my depression' That was because such employees needed to feel free to respond to a "growing accu...
Gender identity clinic leaks patient email addresses

Gender identity clinic leaks patient email addresses

Technology
A London gender identity clinic has mistakenly exposed details of close to 2,000 people on its email list.The Charing Cross Gender Identity Clinic sent patients an email about an art competition, with hundreds of others CC-ed in.The clinic later tried to recall the message but the error had already been noticed.The Tavistock and Portman NHS Foundation Trust, which is responsible for the clinic, is investigating.Two separate emails were sent, with about 900 people CC-ed on each.One patient at the clinic, Jessie, told the BBC she was angry about what had happened."It could out someone, especially as this place treats people who are transgender," she said. A spokesman for the Tavistock and Portman NHS Foundation Trust said: "We are currently investigating a ...
E.On ‘error’ reveals 498 customers’ email addresses

E.On ‘error’ reveals 498 customers’ email addresses

Technology
Energy supplier E.On has apologised for an "error" which saw hundreds of customers' email addresses included on requests for their meter readings.The automatic messages should have been addressed to each individual only, but had another 497 recipients listed.E.On said the messages were the result of a "system error" and were spotted "within minutes" of being sent.In support forums on E.On's website, some customers warned they may refer the firm to the UK's data watchdog.In a statement, E.On said it had "apologised for an error which happened when an email was sent to a limited group of customers requesting meter readings".The company said it was talking directly to customers who had raised concerns about the sharing of their deta...
Facebook scraped email contacts of 1.5 million users

Facebook scraped email contacts of 1.5 million users

Technology
Facebook "unintentionally" uploaded the email contacts of more than 1.5 million users without asking permission to do so, the social network has admitted.The data harvesting happened via a system used to verify the identity of new members,Facebook asked new users to supply the password for their email account, and took a copy of their contacts.Facebook said it had now changed the way it handled new users to stop contacts being uploaded.Data lossesAll those users whose contacts were taken would be notified and all the contacts it had grabbed without consent would be deleted, it said.The information grabbed is believed to have been used by Facebook to help map social and personal connections between users. Analysis: Rory Ce...
HDFC Bank sends 250 summons via WhatsApp, e-mail to customers

HDFC Bank sends 250 summons via WhatsApp, e-mail to customers

Finance
HDFC Bank has sent nearly 250 summons through e-mail and WhatsApp to customers who evade compliance and hopes to settle cases faster by adopting the newer methods of communication. "HDFC Bank is pursuing with various courts in the country to take up digital means of communication which include issuing notices, summons, through e-mails and WhatsApp which will help in faster disposal of the cases," a bank official said. The official said over 60 lakh cheque bounce cases are pending in the country and HDFC Bank has taken a lead by requesting the courts to use digital means to issue summons. "We have been sending summons through e-mail, on WhatsApp. In many cases, we have seen that customers deny having received any summon at all if sent through post. "It also happens that people change res...