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O2 fined £10m for overcharging customers

O2 fined £10m for overcharging customers

Technology
Getty ImagesMobile network O2 has been fined £10.5m by telecoms regulator Ofcom for overcharging its customers.For eight years, some customers who were leaving the network were double-charged some fees on their final bills, Ofcom said.The error affected more than 140,000 pay-monthly subscribers between 2011 and 2019, totalling £2.4m.O2 said it had refunded many of the customers, adding an extra 4% to the sum involved.But it has been unable to contact some of its former subscribers. Those refunds will be donated to charity.Despite the refunds, Ofcom decided that O2 had broken important rules around providing customers with accurate bills and that it deserved a fine. Mobile networks banned from selling locked phones'Eye-watering' charges for rural broadband probedO2 had overcharged 250,000 p...
Social media firms could be fined up to £18m for not protecting users

Social media firms could be fined up to £18m for not protecting users

Technology
Social media firms could be fined up to £18m for not protecting users under new laws.The long-awaited Online Safety Bill could also see online platforms being blocked in the UK if they do not abide by a duty of care to their users, particularly children and vulnerable people. The legislation, which the government will bring forward next year, means Ofcom can fine firms up to £18m or 10% of global turnover, whichever is higher.However, proposals for criminal liability for senior executives at non-compliant firms appear to have been scaled back, with the government aiming to bring those powers into force through secondary legislation.Keith Watts' daughter took her own life when she was 19 years old. ...
ComparetheMarket fined £17.9m for competition law breach

ComparetheMarket fined £17.9m for competition law breach

Business
ComparetheMarket has been fined £17.9m after the regulator found the company had breached competition law.The Competition and Markets Authority's investigation concluded that the comparison website had imposed wide "most favoured nation" clauses on providers selling home insurance. These clauses stopped the home insurers from offering lower prices on other comparison websites and protected ComparetheMarket from being undercut elsewhere.They also made it more difficult for the website's rivals to expand and challenge its dominance, as they were prevented from beating it on price.The breaches took place between December 2015 and December 2017 and the regulator said they restricted competition between the comparison website, likely resulting in higher insurance premiums. ...

Sports news LIVE: Growing calls for Premier League season to be cancelled with ‘difficult decisions’ to come, McClean fined for balaclava post, Ajax star out of coma

Sports
[unable to retrieve full-text content]We will bring you all the latest sports news and updates on how the coronavirus outbreak continues to affect the sporting calendar.. Headlines: Premier League clubs pushing to cancel season on ‘moral grounds’ – meaning Liverpool would be denied title The Premier League, EFL and PFA have warned ‘difficult decisions’ will need to be made […] talkSPORT
BMW, Daimler and Volkswagen fined €100m after forming cartel to buy steel

BMW, Daimler and Volkswagen fined €100m after forming cartel to buy steel

Business
Germany's three largest car manufacturers have been fined a total of €100m for forming a cartel to buy steel for their automobile components.Germany's federal cartel office announced the fine for BMW, Volkswagen and Mercedes-Benz owner Daimler. The regulator said that from 2004 to 2013, the carmakers regularly met steelmakers and other companies in the supply chain to discuss paying uniform surcharges when purchasing steel.The watchdog added that unlawful prices resulting from the cartel were paid until at least 2016.BMW said it would pay a penalty amounting to €28m. Advertisement Daimler will have to pay €23.5m, a spokeswoman said. Volkswagen, Germany's biggest carmaker which also owns Audi, declined to co...