
Over 50% of Indians now recharge phones online
NEW DELHI: The share of digital mobile phone recharges in India crossed 50% for the first time in 2020 as the pandemic led people to minimise stepping out to stores and instead opt for online transactions, a trend that experts said may continue. At Reliance Jio, the share of online recharges increased to 50% in the December quarter from 35% in the March quarter, after having touched 60% during the lockdown in the June-ended quarter, according to a senior company executive. At Bharti Airtel, half of its recharge revenue for all of 2020 came from the digital channel for the first time, a company official said. Fintech companies including Google Pay and PhonePe, payment gateway CC Avenue and startups such as Niyo and Spice Money said there was a 55-75% surge in mobile recharge transactions. “...