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Tag: iPhone

iPhone X camera issues could be breaking Face ID

iPhone X camera issues could be breaking Face ID

Technology
Apple has issued a new repair policy for some iPhone X devices which suggests that issues affecting the rear camera could be behind Face ID failures.According to an internal document seen by Apple news blog MacRumours, stores authorised to fix faulty iPhone X models could be able to resolve the issues by repairing the rear camera.The fix has confused onlookers as the Face ID feature - which unlocks the phone by recognising the user's face - is operated from the front camera of the iPhone X.If the rear-camera repair does not fix Face ID, the stores are now authorised to perform a whole unit replacement instead of a display repair.The company did not immediately comment on the release of the internal guidelines.Repair shops are encouraged to run the Apple Services Toolkit 2 (AST2) which is a...
Solid iPhone sales boost Apple revenues

Solid iPhone sales boost Apple revenues

Business
Apple plans to double its share buyback scheme to $ 100bn (£73bn) as solid iPhone sales helped revenues rise 16% to just over $ 61bn.The company said it sold 52.2 million iPhones in the three months to March - only a touch below expectations, despite waning global demand for smartphones.Revenues at Apple's services business that includes Apple Music and the App Store jumped almost a third to $ 9.1bn.Shares rose 3% in afterhours trading.Ben Wood, an analyst at CCS Insight, said the services growth was "particularly impressive". He also pointed out that the iPhone X was the best-selling model in every week of the quarter - despite costing almost $ 1,000 or £1,000.Some analysts had questioned whether demand for the top-of-the-range smartphone would hold up after the initial rush.Overall Apple
iPhone update adds privacy 'transparency'

iPhone update adds privacy 'transparency'

Technology
Apple has updated its iOS, MacOS and tvOS operating systems to give people more information about how their personal data is collected and used.After updating, customers will see new information screens when they use Apple-made apps that collect personal data, such as App Store.The change comes ahead of new EU data protection rules, which take effect on 23 May.Apple also plans to let people download the data it has stored about them.The EU's General Data Protection Regulation (GDPR) toughens the requirements on how organisations handle the public's data, and imposes harsher penalties for breaches.Apple has previously promoted its services and smartphones as being privacy-focused.The latest software update does not change how much data is collected, but new privacy information screens will ...
iPhone sales dip despite record revenues

iPhone sales dip despite record revenues

Business
Apple's latest iPhone range sold about a million fewer handsets in the last three months of 2017 - but the firm still pulled in record revenues of $ 88.3bn (£62bn).The tech giant sold 77.3 million iPhones, down slightly on the same quarter the year before.However, sales of the pricey flagship iPhone X helped boost the company's profits to $ 20bn (£14bn).Experts have expressed doubts over the mainstream appeal of the phone (which starts at £999 in the UK and $ 999 in the US) and whether iPhone sales can continue to grow long term."Once you get past all the enthusiasts who want the iPhone X, you get down to a lot of people who think $ 1,000 is a lot of money for a phone," said analyst Bob O'Donnell of research firm Technalysis."We may be getting near the peak of the smartphone market, and th
Apple told to tackle children's iPhone addiction

Apple told to tackle children's iPhone addiction

Technology
Two of Apple's major investors have urged the iPhone maker to take urgent action to curb children's growing addiction to its smartphones, amid fears frequent use may be damaging the next generation.New York-based Jana Partners LLC and the California State Teachers' Retirement System, or CalSTRS, which collectively control $ 2bn (£1.47bn) worth of Apple shares, said the US firm must offer more choices and tools to help children fight addiction to its devices.At present, parents can block or limit specific apps and features on an iPhone, iPad, or iPod touch.In an open letter to Apple on Monday, the investors suggested the company goes a step further and allow users' ages to be inputted into phones, screen time to be limited, as well as a restriction on use to certain hours.They also called o