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Tag: Ofcom

BT’s Openreach to build full-fibre internet ‘like fury’ after Ofcom move

BT’s Openreach to build full-fibre internet ‘like fury’ after Ofcom move

Technology
OpenreachBT has said it will "build like fury" to roll out full-fibre internet connections after new rules announced by the UK's telecoms regulator.Ofcom has decided not to impose price caps on full-fibre connections provided by the firm's Openreach subsidiary.This gives the company the certainty it had been looking for ahead of a planned £12bn investment.However, the decision lays Ofcom open to criticism that is has given a near-monopoly operator a generous deal.That could mean more expensive internet connections for the public than might have been the case.Ofcom also froze the price curbs it levels on what Openreach charges internet service providers for its slower copper-based connections.'Ramp up'Openreach lays down and maintains the fibre-optic cables involved as well as operating the...
Piers Morgan’s Meghan comments break Ofcom complaints record

Piers Morgan’s Meghan comments break Ofcom complaints record

Entertainment
Getty ImagesPiers Morgan's comments about the Duchess of Sussex on Good Morning Britain have attracted a record number of complaints to TV regulator Ofcom.Some 57,000 complaints have been made about the show's coverage of the Oprah Winfrey interview on 8 and 9 March.On 9 March, Morgan said he "didn't believe" a word Meghan had said. He left the ITV programme later that day.The total of 57,121 complaints is 12,600 more than those made over a race row on Celebrity Big Brother in 2007.The duchess herself is among those who have complained to the watchdog.Morgan responded on Twitter: "Only 57,000? I've had more people than that come up & congratulate me in the street for what I said. The vast majority of Britons are right behind me."Ofcom, which has regulated British TV since 2003, has alr...
Ofcom broadband compensation scheme in record payout

Ofcom broadband compensation scheme in record payout

Technology
A record £20.7m in compensation was paid to broadband customers who used a new scheme to complain about their service in the last six months of 2019.The scheme, which does not necessitate formal claims, paid out for delays in repairs and setting up new connections and missed appointments.Ofcom said just £8m was paid to customers in the first six months of 2019, before the scheme was introduced. Yet 85% of customers were reportedly satisfied with their broadband service.The watchdog's annual report showed Plusnet customers to be the most satisfied with their broadband - and TalkTalk users the least.Nine in 10 mobile mobile customers said they were happy with their phone service.Tesco Mobile users reported higher-than-average satis...
Coronavirus: Ofcom rules on Eamonn Holmes and David Icke comments

Coronavirus: Ofcom rules on Eamonn Holmes and David Icke comments

Entertainment
Broadcasting watchdog Ofcom has "issued guidance" to ITV following Eamonn Holmes' comments about 5G technology and coronavirus on This Morning.The regulator said Holmes' remarks had been "ambiguous" and "ill-judged".Ofcom said they "risked undermining viewers' trust in advice from public authorities and scientific evidence".The regulator also found local TV channel London Live in breach of standards for an interview it aired with David Icke about coronavirus.Conspiracy theorist Icke, it said, had "expressed views which had the potential to cause significant harm to viewers in London during the pandemic". Watchdog assesses Eamonn Holmes 5G comments Eamonn Holmes under fire over 5G comments On 13 April, in a segment with This Morni...
Coronavirus: Ofcom assesses Eamonn Holmes 5G comments after complaints

Coronavirus: Ofcom assesses Eamonn Holmes 5G comments after complaints

Entertainment
TV regulator Ofcom has said it is assessing comments made by presenter Eamonn Holmes about 5G technology and coronavirus "as a priority".The watchdog has received 419 complaints about remarks he made on ITV's This Morning on Monday.He cast doubt on media reports refuting the myth that 5G causes the virus "when they don't know it's not true".On Tuesday he said there's no link, but that many are "looking for answers and that's simply what I was trying to do".The theory linking coronavirus with 5G - which is used in mobile phone networks and uses signals carried by radio waves - has led a number of phone masts to be set alight or vandalised. Holmes made his original remarks in a segment with the programme's consumer editor Alice Bee...