News That Matters

Tag: ‘Our

‘Our flight refund battle for mum who can barely walk’

‘Our flight refund battle for mum who can barely walk’

Business
Clare D'AgnostinoAn elderly grandmother who can "barely walk" has finally been sent a refund - a year after her flight was cancelled.Veronica Brown, aged 85, had hoped to visit her son and grandchildren in Munich last Easter, until Covid restrictions put an end to her plans.Her daughter Clare D'Agostino said, with little prospect of rearranging, there was "no way on earth" they would have chosen a voucher over a refund.But they were sent one anyway, until the BBC followed up the case.Pointless voucherMrs Brown visited her family in Germany as much as she could. In her advancing years, her daughter Clare booked her flights for her. The Easter trip was booked via Expedia, but then the Covid crisis intervened, and all such travel halted.For a variety of reasons including an apparent disagreem...
‘Our customers are worried about the Suez Canal blockage’

‘Our customers are worried about the Suez Canal blockage’

Business
Seaport Freight ServicesBritish businesses are getting worried as Egypt's Suez Canal continues to be blocked by a Taiwanese mega-container ship for the fourth day in a row. Seaport Freight Services, a shipping and freight-forwarding company based at the Port of Felixstowe, has 20 containers of goods stranded on the Ever Given. "We're waiting on food goods like coconut milk and syrups, some spare parts for motors, we've got some fork lift trucks, some Amazon goods on there, all sorts," Steve Parks, director of Seaport Freight Services, tells the BBC."All our customers are hearing about it, and they're phoning us to ask when it will be resolved."The 400m-long (1,312ft) ship Ever Given, operated by Taiwanese transport company Evergreen Marine, is one of the world's largest biggest container v...
‘Our hibernation is coming to an end’: Pubs, restaurants and salons can open as 2m rule eased

‘Our hibernation is coming to an end’: Pubs, restaurants and salons can open as 2m rule eased

Business
The prime minister has announced a reduction in the two-metre social distancing rule, as he gave the green light for pubs, restaurants, hotels, hairdressers and barbers in England to reopen from 4 July.Setting out the latest easing of the coronavirus lockdown, Boris Johnson said "our long, national hibernation is coming to an end" and "life is returning to our streets". The PM said people will from next month be required to keep "one-metre plus" apart from others, while also taking measures to mitigate the risk of transmitting COVID-19."Where it is possible to keep two metres apart, people should," Mr Johnson said."But where it is not, we will advise people to keep a social distance of one-metre plus, meaning they should remain one metre apart while taking mitigating measures to reduce the...
Amazon fires: ‘Our house is burning’, Macron warns ahead of G7

Amazon fires: ‘Our house is burning’, Macron warns ahead of G7

World
Media playback is unsupported on your device French President Emmanuel Macron has said the record number of fires in the Amazon rainforest is an "international crisis" that needs to top the agenda at this weekend's G7 summit."Our house is burning," he tweeted. Brazil's President Jair Bolsonaro responded by accusing Mr Macron of using the issue for "political gain". He said calls to discuss the fires at the G7 summit in Biarritz, which Brazil is not participating in, evoke "a misplaced colonialist mindset". The largest rainforest in the world, the Amazon is a vital carbon store that slows down the pace of global warming.It is also home to about three million species of plants and animals, and one million indigenous people.Satellite data publish...