outage | Common News Update

Dec32020 by adminNo Comments

After HDFC Bank, now SBI’s YONO hit by a system outage

Finance

MUMBAI: After private lender HDFC Bank, state-owned State Bank of India’s flagship YONO app faced a system outage, forcing customers to vent their frustration on social media. SBI tweeted that it’s working towards fixing the issue and directed it customers to use its internet banking solution and YONO Lite instead. “YONO SBI mobile application has been impacted due to a system outage,” the lender said on micro blogging site Twitter. “Steps are being take for restoration of uninterrupted service. We regret the inconvenience caused and request customers to use OnlineSBI and YONO Lite for their banking needs.” Several customers claimed that the bank’s mobile application was facing a technical glitch and continued to show an error M005. We request our esteemed customers to bear with us as we w...

Aug242020 by adminNo Comments

Zoom outage leaves users unable to hold video meetings

Technology

Teleconferencing software Zoom has confirmed a partial outage impacting video meeting and webinars on Monday.According to the company's status page, it is "in the process of deploying a fix across our cloud. Service has been restored already for some users. We are continuing to roll this out to complete the fix for any users still impacted". Zoom earlier confirmed it had "identified the issue causing users to be unable to authenticate to the Zoom website and unable to start and join Zoom meetings and webinars" - although it did not disclose what the issue is.According to the website Down Detector, which collects social media complaints about service issues, the reports began shortly after noon UK time.Users in the UK and US appear to be complaining more often than others. The outage appear...

Jul102020 by adminNo Comments

‘I left Smile Bank today due to the ongoing outage’

Business

Smile Bank customers have been unable to access their online banking accounts for five days in a row.The online-only bank, owned by Co-Operative Bank, said it was working urgently to resolve the problem. But the latest service outage proved to be the "last straw" for longtime customer Emma Hopkinson-Spark.After 16 years, she left Smile Bank on Friday after she was unable to view a crucial re-mortgage payment. "I'm really disappointed in Smile Bank," Ms Hopkinson-Spark, chief of staff at a tech consultancy business in Weston-super-Mare, told the BBC. "The outages this week were the tipping point."Ms Hopkinson-Spark said she had not been able to access her online banking account for several days. Although she can still withdraw mon...

Jun172020 by adminNo Comments

FCC calls hours-long T-Mobile service outage ‘unacceptable’

Technology

The head of the U.S. communications regulator says T-Mobile’s nationwide, hours-long outage Monday was “unacceptable” and that the Federal Communications Commission will investigateBy TALI ARBEL AP Technology WriterJune 16, 2020, 10:07 PM2 min read2 min readShare to FacebookShare to TwitterEmail this articleNEW YORK -- The head of the U.S. communications regulator said T-Mobile's nationwide, hours-long outage Monday was “unacceptable” and that the Federal Communications Commission will investigate. T-Mobile, one of the country's three largest cellphone service providers, said it had a “voice and text wireless issue" that began around noon EDT Monday. The company said at 1 a.m. Tuesday that all problems had been resolved. The company blamed an internet-traffic issue that ca...

Mar152019 by adminNo Comments

Facebook back up after massive global outage

Technology

Facebook services have completely returned after a massive global outage left certain users unable to access Facebook, Instagram and WhatsApp for almost 24 hours.Users across the world including the US, Japan, New Zealand and parts of Europe were affected by the outage and faced difficulties accessing the social network giant and its apps WhatsApp and Instagram for several hours. "Anddddd... we're back," Instagram tweeted on Friday morning with a GIF of Oprah Winfrey screaming in delight.In a statement to Sky News on Thursday evening,a Facebook spokesperson said: "Yesterday, we made a server configuration change that triggered a cascading series of issues."As a result, many people had difficulty accessing our apps and services. We have resolved the issues, and our systems have been recover...