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Tag: passengers

Ryanair refuses to compensate passengers for axed flights

Ryanair refuses to compensate passengers for axed flights

Business
Ryanair is on a collision course with the airline's regulator over its decision to reject compensation claims amid a pilots' strike. The low-cost airline is claiming it does not need to compensate customers as it cancels hundreds of flights due to a strike by pilots and cabin crew across Europe.More than 600 flights were cancelled on Wednesday and Thursday as cabin crews in Belgium, Spain and Portugal went on strike over pay and conditions.The carrier is also facing more strikes by its Irish pilots over similar concerns. It threatened to cut 300 jobs among its Irish pilots and crews after they staged a third 24-hour strike on Tuesday.More than 100,000 customers who have been affected have been offered other flights or received refunds. I...
33 passengers hospitalized after Ryanair flight depressurizes

33 passengers hospitalized after Ryanair flight depressurizes

World
Over 30 passengers were hospitalized, with some complaining about bleeding from their ears, after a Ryanair plane experienced "inflight depressurization," according to authorities. “I can safely say it was the most terrifying thing I ever experienced,” passenger Roxanne Brownlee told ABC News. A spokesperson from Ryanair said the depressurization caused oxygen masks to deploy. The plane was carrying 189 people from Dublin, Ireland, to Zadar, Croatia but made an emergency landing at Frankfurt-Hahn Airport in Germany. “The oxygen masks just fell down in front of us -- we were given no context, there was no announcement,” said Brownlee. “We were all kind of scrambling trying to put the oxygen masks on and people were screaming, crying and shouting.” ...
Uber applies for patent to spot drunk passengers

Uber applies for patent to spot drunk passengers

Technology
Taxi app company Uber has applied for a patent to use artificial intelligence to determine how drunk potential passengers might be.The app used to summon rides could also feed other information to the driver, including a passenger's location, how accurately they are typing and even the angle they are holding their phone at.It could help drivers who do not want to pick up inebriated riders.But critics said it could also be used to identify vulnerable passengers.According to the application to the US patent office, the system would spot "uncharacteristic user activity".Uber does not have the best track record when it comes to collecting data. In 2014 it was revealed the company used a software program known as God View to monitor r...
A black-rights group warns would-be passengers about American Airlines

A black-rights group warns would-be passengers about American Airlines

Finance
TRAVEL advisory notices, which alert passengers to the risks of going to certain places, are standard business for frequent flyers. But last week brought an unusual one. The National Association for the Advancement of Coloured People (NAACP), America’s oldest civil-rights organisation, warned black flyers about the dangers of travelling with American Airlines.The NAACP says that  “a pattern of disturbing incidents” has been reported by black passengers specifically about American Airlines. Such incidents “suggest a corporate culture of racial insensitivity and possible racial bias”. Of the four incidents that the NAACP cite, two involved prominent black activists, PR Lockhart notes at Vox, a news site. Although the NAACP does not mention them by name, one is thought to be Rev William