News That Matters

Tag: service

BritBox: ITV and BBC set out plans for new streaming service

BritBox: ITV and BBC set out plans for new streaming service

Entertainment
Shows like Love Island, Gavin & Stacey, Gentleman Jack and Broadchurch will be on ITV and the BBC's streaming service BritBox when it launches this year.The broadcasters are joining forces to set up the subscription service in the UK as a rival to the likes of Netflix.It will cost £5.99 per month in HD, launching between October and the end of December.New programmes will also be made specially for BritBox, with the first arriving next year.Other existing series to be made available will include Victoria, Happy Valley, Les Miserables, The Office and Benidorm.How will BritBox work?The monthly fee will cover multiple screens and devices, "which is less than other streaming services", a statement said.Many ITV and BBC programmes
Facebook scam-busting service goes live

Facebook scam-busting service goes live

Technology
Scammers are being targeted by a new tool for UK Facebook users that allows the reporting of fake adverts.The feature came about after Martin Lewis, founder of the MoneySavingExpert website, sued over his name and photo being used on fake Facebook adverts.In return for dropping the legal action, Facebook agreed to donate £3m to set up an anti-scam programme.That money has been handed over to Citizens Advice to build a new service to help victims of online fraudsters.The charity has set up a telephone helpline for any type of online scam - not just ones involving fake ads. Face-to-face consultations will even be offered to serious cases - where someone falls into debt or mortgage arrears, for example.Citizens Advice says it expect
NBC is removing ‘The Office’ from Netflix in 2021 and putting it on its new streaming service

NBC is removing ‘The Office’ from Netflix in 2021 and putting it on its new streaming service

Finance
'Valentine's Day' Episode 16 of the sitcom The Office. Pictured is the cast of the sitcome: (L to R) Angela Kinsey as Angela Martin, Kate Flannery as Meredith Palmer, Steve Carell as Michael Scott, Phyllis Smith as Phyllis Lapin-Vance, and Jenna Fischer as Pam Beesly.Paul Drinkwater | NBCUniversal | Getty ImagesNBC has decided to remove "The Office" from Netflix in 2021 and include the show in the company's new streaming service. The deal will be exclusive for five years.NBC announced the decision to remove "The Office" in a statement on Tuesday. The hit comedy was the most-watched Netflix show in 2018, according to data analytics firm Jumpshot. The move bolsters the potential appeal of NBC's ad-supported streaming service, which is set to launch in the first quarter of 2020.A person fam...
UK’s first 5G service launches in six cities

UK’s first 5G service launches in six cities

Technology
By Connor Sephton, news reporter EE's 5G network has gone live in six cities - a UK first.London, Cardiff, Belfast, Edinburgh, Birmingham and Manchester are the first areas to benefit from the next-generation technology, with more cities to follow later in the year. It is expected to offer internet speeds several times faster than 4G - and EE marked the launch with a 5G-powered gig featuring Stormzy.There will be challenges for consumers who want to start using 5G as coverage will be restricted to a few areas - and only a select few handsets are 5G capable.Contract prices are also considerably higher, but competition in the market will increase when Vodafone rolls out its service across seven cities at the start of July. ...
TalkTalk service at bottom of Ofcom poll for third year running

TalkTalk service at bottom of Ofcom poll for third year running

Technology
TalkTalk has failed to improve its standing on customer complaints in Ofcom's annual survey - the broadband provider has come bottom of the table for the third year running.In 2017 it shared the honour with Virgin Media, but in 2018 and 2019 the prize was all TalkTalk's.Its customers were most likely to be unhappy with the outcome of complaints.A spokeswoman for TalkTalk said the data showed an "improving trend" on the number of complaints.The Ofcom report notes that the handling of customer complaints could be improved "across the industry", with only half of those who make a complaint to any provider ending up happy with the result.The top two reasons for complaining were poor or unreliable connectivity, and issues with broadband speed.However, the tota...