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Tag: speed

Internet speed guarantees must be realistic, says Ofcom

Internet speed guarantees must be realistic, says Ofcom

Technology
Internet users are to be granted more rights on connection speeds as Ofcom imposes tougher rules on how ISPs advertise broadband services.The proposals give consumers the right to exit contracts penalty-free if speeds fall below a guaranteed minimum.Ofcom says there is a mismatch between what is advertised, and the speeds customers receive.But experts say speeds are affected by different factors, and are not strictly a measure of connection to a device. A public consultation is currently being conducted until 10 November.Easy way outGillian Guy, chief executive of Citizens Advice, said: "Many people seek our help each year because their slow and intermittent broadband service falls short of what their contract promised."For most people, a reliable broadband connection is a necessity, so wh...
Getting up to speed on the Equifax data breach scandal

Getting up to speed on the Equifax data breach scandal

Technology
Equifax has been scrambling to explain itself since disclosing last week that it exposed vital data about 143 million Americans — effectively most of the U.S. adult population. It's come under fire from members of Congress, state attorneys general, and people who are getting conflicting answers about whether their information was stolen. The company keeps track of the detailed financial affairs of all Americans in order to gauge how much of a risk they are for borrowing money. That means it and its competitors, TransUnion and Experian, are a detailed storehouse of some of the most personal and sensitive information of Americans' financial lives. And all of it could be used for identity theft. Here's the latest on what you need to know about the breach: WHAT EQUIFAX IS SAYING Equifax is try