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PayPal told customer her death breached its rules

PayPal told customer her death breached its rules

Technology
PayPal wrote to a woman who had died of cancer saying her death had breached its rules and that it might take legal action as a consequence.The firm has since acknowledged that the letter was "insensitive", apologised to her widower, and begun an inquiry into how it came to be sent.The matter came to light after her bereaved husband contacted the BBC.He said he wanted to make other organisations aware how distressing automated messages could be.Lindsay Durdle died on 31 May aged 37. She had been first diagnosed with breast cancer about a year-and-a-half earlier. The disease had later spread to her lungs and brain.PayPal was informed of Mrs Durdle's death three weeks ago by her husband Howard Durdle.He provided the online payments...
Banks told to reveal tech meltdown plans

Banks told to reveal tech meltdown plans

Technology
UK banks have been told to explain how they would cope with a technology failure or cyber-attack.The Bank of England and the Financial Conduct Authority have given financial firms three months to detail how they would respond if their systems failed.Some TSB customers were left unable to access online banking for more than a month following a botched systems upgrade in April.Banks could be ordered to take action if their plans are judged to be poor.The Bank of England and FCA have emphasised that senior management at banks will be held accountable for prolonged disruption to services.The two organisations have launched a consultation seeking the views of customers as well as banks, insurers and other financial institutions. The regulators have warned that...
Give your bones a workout, public told

Give your bones a workout, public told

Health
Too many of us are neglecting to do exercises for strong muscles and bones, says Public Health England (PHE).It's launched a new report giving advice on how people can age better by doing the right workouts. While the message about doing aerobic exercise for a healthy heart and lungs is getting through, people are less clear about the need to look after their overall strength too, it says. We should all be doing strengthening exercises at least twice a week.Lifting weights is one option, but taking up tennis or dancing also works, says PHE and the Centre for Ageing Better. Activities offering the most benefit include: Ball games Racket sports Dance Nordic walking (walking with poles to give your upper body a workout as well as your legs) Resistance train...
World Cup 2018 news: England told to practice penalties like Real Madrid star Cristiano Ronaldo by the FA to end shootout heartache

World Cup 2018 news: England told to practice penalties like Real Madrid star Cristiano Ronaldo by the FA to end shootout heartache

Sports
England players line up at the 2006 World Cup in Germany to take their penaltiesSunday, May 6, 2018England are confident they have worked out why they do so poorly in oenalty shoot-outs at major tournaments – they take their spot-kicks too slowly.The Football Association have been working diligently to try and understand why the Three Lions have failed so miserably in shoot-outs before heading to Russia for the World Cup.According to the Sunday Telegraph, they have encouraged players to harangue each other while taking part in indoor golf putting competitions and copy the technique employed by Real Madrid superstar Cristiano Ronaldo.Cristiano Ronaldo takes his time before striking a penalty“We’ve got a research team on it to come back with some interesting findings,” FA technical director
Facebook told to stop tracking in Belgium

Facebook told to stop tracking in Belgium

Technology
Facebook has been ordered to stop tracking people without consent, by a court in Belgium.The company has been told to delete all the data it had gathered on people who did not use Facebook. The court ruled the data was gathered illegally.Belgium's privacy watchdog said the website had broken privacy laws by placing tracking code - known as cookies - on third-party websites. Facebook said it would appeal against the ruling.The social network faces fines of 250,000 euros (£221,000, $ 311,000) a day if it does not comply.The court said Facebook must "stop following and recording internet use by people surfing in Belgium, until it complies with Belgian privacy laws"."Facebook must also destroy all personal data obtained illegally."The ruling is the latest in a long-running dispute between the