Three resists watchdog’s call for ‘fairer’ mobile phone fees
The UK's telecom regulator has said Three is the only major UK mobile network to have "refused" to automatically cut its customers' monthly charge at the end of their contract's lock-in period.As a result, Ofcom said, the firm's subscribers would "overpay" unless they took action to change to another deal.The watchdog said it had challenged the industry to treat users more fairly.But Three has said that customers were often happy to stay on the same deal."Many consumers are happy with the service that they are paying for and may choose to take no action, particularly if the consumer feels that there is not an equivalent, better value, service that meets their needs," it said in a consultation filing."Moving consumers to a default tariff, on an opt-out bas...
