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Tag: woes

Customers still suffering after TSB's IT woes

Customers still suffering after TSB's IT woes

Business
It has been a month since TSB began a long-planned IT upgrade to move 1.3 billion customer records away from its old parent company Lloyds and on to a platform created by its new Spanish owners Sabadell.  But the move went disastrously wrong, with up to 1.9 million customers locked out of their accounts. And weeks later, Sky News has found the problems are far from over - with fraudsters exploiting the confusion to access customers' money.Ewan Monaghan, a teacher from St Albans, says he and his wife were among those locked out four weeks ago, for a few days - but then all appeared resolved. Until last week, when an overdraft letter alerted him to the fact that fraudsters had emptied his account, taking £20,000."It felt almost like a body blow really. I was very co...
TSB calls in experts as bank's IT woes continue

TSB calls in experts as bank's IT woes continue

Business
TSB has called in IT specialists to help resolve its digital banking crisis following a bungled upgrade to a new IT system last weekend.The challenger bank used its first-quarter results announcement, which showed a slump in pre-tax profits, to say IBM had been recruited to try and resolve continuing "performance" problems with the new servers.The team will report directly to TSB's embattled boss, Paul Pester.TSB said all overdraft fees and interest charges for April would be waived for its retail and small business customers, on top of its commitment to ensuring no one was left out of pocket by the debacle.Overnight, the bank tweeted that it had taken digital banking services offline for four hours of repair work - and suggested access had returned by 4am.It was the second time the bank h...
Charlotte who? Stephen Bear moves on from Crosby woes in epic style

Charlotte who? Stephen Bear moves on from Crosby woes in epic style

Entertainment
INSTAGRAMBEACH BREAK: Stephen Bear is currently in BaliShortly before Christmas the Ex On The Beach hunk begged his Geordie Shore lover to get back with him after their romance crashed and burned in front of the nation.In an emotional Instagram post he wrote: "Dear Charlotte, I really messed up, if I can rewind the clock back maybe I wouldn’t of done the things I did and say. Life’s about making mistakes."I've just been really sad recently and I need to get it off my chest."Charlotte Crosby and Stephen Bear relationship in pictures They're both two of the hottest reality stars on TV at the moment! See their relationship in picturesINSTAGRAMHURT: Stephen Bear begged Charlotte to take him back “” He continued: "I know being with me isn’t easy and I will probably send
Leicester 2-2 Manchester United: Late Harry Maguire strike continues Red Devils' woes

Leicester 2-2 Manchester United: Late Harry Maguire strike continues Red Devils' woes

Sports
Manchester United will spend Christmas an eye-watering 13 points behind runaway Premier League leaders Manchester City after Harry Maguire secured Leicester a draw with a last-gasp goal.Already reeling from their shock midweek Carabao Cup exit at Bristol City, the need for Jose Mourinho's men to get back to winning ways was heightened by Pep Guardiola's team racking up a 17th successive league win earlier in the day.Juan Mata's brace looked to have done just that as United responded to Jamie Vardy's 50th Premier League goal, only for Maguire to strike at the death as ten-man Leicester secured a 2-2 draw.It was a remarkable end to an entertaining encounter that United started brightly, only for the Foxes to catch them cold on the break as Vardy became the club's first player to reach a half...
Social Security expansion is possible despite future funding woes, advocates say

Social Security expansion is possible despite future funding woes, advocates say

Finance
Advocates for increasing Social Security's benefits are counting on today's release of the annual trustees report to provide some fodder for their cause.While the yearly analysis confirmed the program's long-term funding woes, proponents for expansion say it also proves the government can afford it."The numbers make it clear that the question about whether to expand or cut Social Security is a question of values, not affordability," said Nancy Altman, president of Social Security Works and chair of the Strengthen Social Security Coalition.The report, released this afternoon, echoed last year's projected revenue shortfalls starting in the mid-2020s and leading to a depleted surplus by 2035. At that point, unless Congress has taken steps to shore it up, the program will be able to fund about...