
SBI customers face glitches just before scheduled downtime
Mumbai: Several customers of (SBI) faced issues processing online transactions hours before its scheduled maintenance outage. The bank, which upgraded its internet banking platform on Thursday, had informed customers about a four-hour maintenance activity although customers faced transaction failures early Thursday. Several customers took to social media to vent their frustration. While a few customers claimed that they were unable to receive payments, others said that transactions were failing while they were trying to transfer money using the Unified Payments Interface (UPI). Some users complained about the timing of undertaking such activity, at the start of a new fiscal year when transaction activity is especially high. The public sector lender had earlier tweeted about the scheduled ...